Submit a ticket

Please use the form below to submit a support ticket for the following topics:
• Sales Support
• Shipping/Delivery Support
• Returns/Exchanges
• Warranty Claims
• Post-Purchase Support

So we can action your ticket as quickly as possible, please include as much information as possible in your ticket.

This includes (if applicable):
• Order Number
• Order Date
• Product(s)
• Images of items

Please note, as Bubakin is a Cloth Nappy retailer, we are bound by Australian Consumer Law regarding acceptable returns. Please visit our Returns page for more information on what we can and cannot accept (excluding Warranty claims).